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Computerized self-service

February 1, 2009

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NCR Gaming Solutions of Dayton, Ohio, has introduced a series of next-generation computerized self-service systems that provide greater conveniences to casino hotel/resort customers while bringing greater efficiencies to operations.

Among these systems are self-service kiosks that enable guests to bypass the hotel front desk and check themselves in, confirm reservations, encode and dispense mag-stripe room keys and print guest folios. Enabling casinos to get guests into rooms faster during rush periods and conventions, these kiosks also offer guests the opportunity to upgrade room accommodations and take advantage of restaurant and gift offers.

After checking in, NCR’s WayFinder sign helps customers navigate the property with a few deft touches to the product’s touch screen. If guests want to find a restaurant they touch the “restaurants” pad and all eateries on the screen’s map glow green. Press for an individual restaurant, and information on its menu offerings appears. The screen even plots the fastest way to the desired location.

Other NCR systems enable self-service at restaurants with pay kiosks where visitors select their meals and pay with a credit, debit or players card before going to the pick-up location and finding a seat.

Other NCR point-of-sale systems enable employees in gift shops and restaurants to process payments for purchases.

For more information, visit www.ncr.com/gaming.



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